Privacy Policy

Last updated: 05/02/2026

1. Introduction

Hybrid Extensions (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
 
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.hex.builders, contact us, or use our services.
 
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Business name: Hybrid Extensions
 
We are a UK-based construction and property services company specialising in building works, extensions, and related services.

3. What Information We Collect

We may collect and process the following types of personal data:
 
a) Information you provide to us
Name
Email address
Phone number
Property address
Enquiry details (e.g. project type, plans, budgets)
Any information you submit via contact forms, email, or phone
 
b) Information we collect automatically
IP address
Browser type and version
Pages visited and time spent on the site
Device and operating system information
This information helps us improve our website and services.

4. How We Use Your Information

We use your personal data to:
 
  • Respond to enquiries and provide quotations
  • Communicate with you about your project
  • Carry out contractual obligations
  • Improve our website and services
  • Comply with legal and regulatory requirements

5. Lawful Basis for Processing

We process personal data under the following lawful bases:
 
Consent – where you submit an enquiry or request information
Contract – where data is needed to deliver services
Legal obligation – where required by law
Legitimate interests – to operate and improve our business responsibly

6. How We Store and Protect Your Data

Hybrid Extensions takes appropriate technical and organisational measures to protect your personal data, including secure systems and restricted access.
 
We retain personal data only for as long as necessary for the purposes it was collected.

7. Sharing Your Information

We do not sell or rent your personal data.
 
We may share your data where necessary with:
 
Architects, engineers, surveyors, or contractors involved in your project
Professional advisers (e.g. accountants or legal advisers)
Regulatory or legal authorities where required
All third parties are required to protect your data.

8. Cookies

Our website may use cookies to improve performance and analyse website usage.
 
Cookies collect anonymous data such as browsing behaviour. You can control cookie settings through your browser.

9. Your Rights

You have the right to:
 
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
Requests can be made using the contact details below.

10. Third-Party Links

Our website may include links to third-party websites. Hybrid Extensions is not responsible for their privacy policies or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

 

Hybrid Extensions